Header

Privacy Policy

This Privacy Policy outlines in detail our practices concerning the collection, use, and disclosure of your personal information when you use our services. It aims to provide you with a clear understanding of how we handle your data, your privacy rights, and how the law helps protect your personal information.

We collect and utilize your personal data primarily to offer and enhance the services we provide to you. By using our service, you acknowledge and agree to the collection and use of your data as outlined in this Privacy Policy. This document has been created with the assistance of a Privacy Policy Generator, ensuring that it adheres to the latest standards and regulations regarding privacy and data protection.

Interpretation

The terms in this Privacy Policy, which are capitalized, have specific meanings as defined under the following conditions. These definitions will apply consistently throughout the document, regardless of whether the terms appear in the singular or plural form. The use of capitalized words is intended to ensure clarity and consistency in understanding the policy’s provisions. The meanings of these terms remain the same throughout the document, regardless of how they are used in different contexts or sentence structures.

Definitions

Account

Account refers to a unique user profile created for you, granting access to our Service and its features. It allows personalized experiences, managing settings, and tracking activity, enabling you to interact with the Service and access exclusive content.

Network Design

Overhead (OH) or Underground (UG) design for Residential, Industrial and Commercial developments. OH line modelling for ADSS, NBN, OPGW and Mains Supply & 11/22kV are done as per Australian or Utility Standards via our latest Engineering software such as NEARA, PLSCADD or Poles ‘n’ Wires. Including CAD design for UG Residential Development (URD) for subdivision reticulation with connection to new or existing substation.

Company

Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to iEngineering Australia Pty Ltd, located at 87 Brussels Crescent, Rooty Hill. This entity is responsible for providing the services outlined in this agreement.

Cookies

Cookies are small files stored on your computer, mobile device, or any other device by a website. These files contain information about your browsing history on that website and serve various purposes, such as enhancing user experience and tracking website usage.

Country

Country refers to New South Wales, Australia, which is the location relevant to the context of this Agreement or Service.

You

You refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which the individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Collecting and Using Your Personal Data outlines the methods by which we gather and utilize your personal information to provide, improve, and personalize the Service.

Website

Website refers to the online platform operated and maintained by iEngineering Australia, accessible at ieng.tech, which provides information, products, and services offered by the company and facilitates user interaction.

Usage Data

Usage Data refers to information that is collected automatically, either as a result of your use of the Service or from the Service's infrastructure. This may include data such as the duration of a page visit or other system interactions.

Device

Device refers to any electronic device that can access the Service, including but not limited to a computer, smartphone, tablet, or other digital devices capable of connecting to and interacting with the Service.

Personal Data

Personal Data refers to any information that can be used to identify or relate to a specific individual, either directly or indirectly. This includes details such as name, contact information, location, and any other data that can identify a person.

Service Provider

Service Provider refers to any individual or entity that processes data on behalf of the Company. This includes third-party companies or contractors hired to assist in delivering, managing, or facilitating the Service, while adhering to the Company's data processing guidelines.

Third-party Social Media Service

Third-party Social Media Service refers to any website or social networking platform that allows a User to log in or create an account to access and use the Service. These platforms may include social media sites like Facebook, Google, or others.

Country

Country refers to New South Wales, Australia, which is the location relevant to the context of this Agreement or Service.

.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data
Usage Data

Usage Data is collected automatically when you use the Service. This data may include details such as your device’s Internet Protocol (IP) address, browser type and version, the pages you visit on our Service, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic information.

When you access the Service via a mobile device, we may also collect certain information automatically. This could include, but is not limited to, the type of mobile device you are using, your device’s unique ID, the IP address of your mobile device, your mobile operating system, the mobile browser type, unique device identifiers, and additional diagnostic data.

Furthermore, we may collect data that your browser automatically sends whenever you visit our Service, or when you access the Service through a mobile device. This information helps us improve the Service and provide a better user experience.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies
  • We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Flash Cookies.
  • Certain features of our Service may use local stored objects, also known as Flash Cookies, to collect and store information about your preferences or activity on our Service. Flash Cookies are not managed by the same browser settings used for Browser Cookies. For more information on how to delete Flash Cookies, please refer to the section titled "Where can I change the settings for disabling or deleting local shared objects?" available at: here

  • Web Beacons.
  • Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose:These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose:These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose:These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: including monitoring the usage of our Service.
  • To manage Your Account: to handle Your registration as a user of the Service. The Personal Data You provide grants You access to various functionalities available to registered users.
  • For the performance of a contract: to develop, comply with, and execute the purchase contract for products, items, or services You have purchased, or any other contract with Us through the Service.
  • To contact You: to communicate with You by email, phone, SMS, or other forms of electronic communication (such as push notifications) regarding updates, products, or services related to the functionalities You have used, including security updates when necessary.
  • To provide You with news, special offers, and general information: about other goods, services, and events that we offer, which are similar to those You have already purchased or shown interest in, unless You have opted out of receiving such information.
  • To manage Your requests: to attend to and manage any requests You make to Us.
  • For business transfers: We may use Your information to evaluate or carry out mergers, acquisitions, restructuring, reorganization, sale, or transfer of some or all of Our assets, including during bankruptcy, liquidation, or similar proceedings, where Personal Data held by Us about our users is transferred.
  • For other purposes: We may use Your information for purposes such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, marketing, and overall user experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, or to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or companies under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • With other users: When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new entity. In such an event, we will notify you in advance, informing you of the transfer and any changes to how your data will be handled under a new Privacy Policy. This notice will ensure that you are aware of any alterations in how your personal information is processed, stored, or used, as it will be governed by the new entity's policies.

Law enforcement

In certain situations, the Company may be obligated to disclose your Personal Data if required by law or in response to legitimate requests from public authorities, such as a court order or a government agency. This could occur in circumstances where the Company is legally compelled to share your data, such as during an ongoing investigation, legal proceedings, or to comply with regulatory requirements. In such cases, the Company will disclose only the necessary information as mandated by law, while taking reasonable steps to protect your privacy where possible.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Security of Your Personal Data

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Security of Your Personal DataWe prioritize the security of your Personal Data and take necessary measures to safeguard it. However, please understand that no method of transmitting information over the Internet or storing data electronically is entirely secure. While we use industry-standard practices and commercially reasonable measures to protect your information, we cannot guarantee its absolute security. It is important to remain vigilant and take precautions when sharing your data online.
  • Links to Other Websites Our Service may include links to external websites that are not managed or operated by us. By clicking on these third-party links, you will be directed to their respective sites. We strongly encourage you to review the Privacy Policy of every website you visit, as we are not responsible for the content, practices, or policies of third-party sites. Your interactions with these websites are subject to their respective terms and privacy policies, which may differ from ours.
  • Changes to This Privacy PolicyWe reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make updates, we will notify you by posting the revised policy on this page. Additionally, we may inform you of significant changes via email or a prominent notice on our Service before the new policy takes effect.

The "Last Updated" date at the top of this page will indicate when the latest revisions were made. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your Personal Data. All changes will take effect as soon as they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

By email: enquiries@iengaust.com.au

Expandable Chatbot
Chatbot Icon