- CARL Source production, training, and test environments (active for the duration of the project)
- CARL Source administration guide
- Software installation validation schedule
iEngineering Group Maintenance Excellence Cost Saving Consulting provides organisational assessments, implementation support and training to organisations that are committed to achieving greater performance through optimizing their existing Maintenance activities.
We not only provide management advisory services to our clients, we support them through the critical implementation phase and provide ongoing maintenance support
Maintenance excellence cost saving iEngineering Services:
Project Organization: The Project Organization (comprising iEngineering Staff & CARL Technical Experts) will answer your needs and fit your objectives, while taking into account constraints in your organizations.
Our high-quality operational consultants can bring their expertise and take over the management of your project throughout all phases of the project.
Following the kick-off meeting, the teams trigger the project implementation phases as follow:
Maintenance Excellence - CARL Software Implementation
Phase 1: Preparation
- 1. Gather and Review Client Existing Data: Our Project Manager will collect and review all documents like asset list, inventory list, Preventive Maintenance, etc.
- 2. Preparation for Pre-kick-off Meeting with the Client: Project Manager will create a presentation covering information from documents, clarifications, role appointment, and meeting agenda.
- 3. Pre-kick-off Meeting with Client: Project Manager will meet the client for a pre-kick-off meeting.
Phase 2: Kick-off & Training
- 4. Preparation of Kick-off Presentation/Final Deliverables: Presentation covering CARL Software overview, methodology, data collection milestones, training agenda, and support info.
- 5. Kick-off Meeting with Client: Project Manager will conduct the Kick-off meeting.
- 6. Getting Approval of Final Deliverables: Project Manager will send for final approvals from the client on all discussed points.
- 7. Training on Data Importing (CARL Loader): Trainer will teach how to use standard Excel format for importing data into CARL Software.
Phase 3: Onsite Data Collection
- 8. Onsite Data Collection: Application Engineer will review data collected by the client.
- 9. Final Review of Data: Team Leader (TL) will check and validate the collected data.
- 10. Import of Data: TL will guide the client to import data using CARL Loader.
Phase 4: Go Live & Final Signoff
- 11. Going to Live – Software: TL will clean up training data and ensure correct data is live.
- 12. Over-the-Shoulder Management: TL will visit the client for progress checks and resolve any issues.
- 13. Final Signoff: TL will get final signoff on project completion.
Maintenance excellence cost saving Our Successive services flow:
CARL Source Architecture
Maintenance excellence cost saving Technical Support
Technical services take care of the installation of CARL Source. Our technicians can also carry out a transfer of technical expertise to the software administrators.
The service is carried out in presence of a System Engineer and if needed, with the Project Manager:
Installation is sized to install CARL Source and the database engine on (one or more) servers in accordance to the advised equipment descriptive document recommendations.
Maintenance excellence cost saving Assistance in Implementation
Our consultants help you with the implementation of CARL Source functionalities.
The service is carried out in presence of the key project parties.
Maintenance Support within 24 hours for any problem
- Definition and data coding (equipment, structure, items)
- User profiles definition
- Identification of key processes
- Modelling of the solution around sample data
- Modelling functional processes
- Validating processes with end users
- Current system analysis report
- Service schedules
- Request tracking record (study files)
Standard Option
- Hotline unlimited access within our business hours from 8 to 5 PM.
- Response guarantee within an hour of your call in the case of an incident on the maintenance.
- First level of assistance in the implementation and exploitation of the maintained product.
- Software updates.
- Annual refresher training for users.
- Ongoing monitoring, data integrity testing, assessment of compliance, and preparation of reports for submission to management on the effectiveness of the system.
CARL PILOT
CARL Pilot- A Complete Range of Services for implementing CMMS/EAM System
- Many software implementations are unsuccessful due to a lack of follow-up and professionalism in setting up the project.
- iEngineering, with CARL guidance, commits to assisting you during the installation and in the daily exploitation of the system.
- To this extent, iEngineering will apply a specific project methodology named CARL-Pilot to ensure the security and success of your project by adhering to proven methods.
It includes services essential to optimization of software implementation:
- Preliminary surveys
- Return on Investment (ROI) surveys
- Specific training for managers and users
- Data recovery
- Customization
- Migrating data from old software to CARL
- Interfaces with other programs
- Network & database engineering
- Specific developments, etc.
Simplified presentation of the CARL Pilot methodology
