Header

CARL Flash

The mobile application to manage service requests

CARL Flash

Report a malfunction. Submit and track service requests, maintenance requests, new work requests, etc. Interact with technical services. Interface designed for consumer use. Includes multimedia capabilities: dictation, photos, bar codes, etc. Geolocation of requests. Customisable screens and terminology. Supports a range of screen sizes with responsive design.

CARL Flash is a mobile application designed for users of real-estate assets, equipment and facilities.

It can be used to contact the Technical Services Department or General Resources for a variety of needs.

Take a look at the CARL Flash features
CMMS Software Screenshot

Quickly contact Technical Services Departments

CMMS Software Screenshot
Benefits for Technical and General Services Departments
  • CARL Flash accelerates, simplifies, and guarantees the traceability of service requests by allowing issuers to digitize them directly in CARL Source.
  • CARL Flash avoids multiple requests for the same problem and makes it easier to detect urgent requests when the same issue is reported multiple times.
  • As requests are processed by the technical services department, CARL Flash provides requesters with a real-time view of the status of their requests, reducing unnecessary calls.
  • Requesters actively participate in the process, as they can accept or reject the work performed via CARL Flash.
  • By creating a direct relationship between technical departments and users, CARL Flash enhances the visibility of services, contributes to user satisfaction, and supports the positive image of technical departments within companies.
Benefits for users
  • CARL Flash is intended for use by building occupants, citizens of a local authority, healthcare units (nurses, doctors, visitors) in hospitals, production line workers, customers of after-sales service departments, etc.
  • The application allows users to directly issue service requests to Technical Services Departments based on request types, covering all needs for multi-technical, maintenance, and operation services.
  • Users can initiate direct contact with operators to report malfunctions, damage, or vandalism. CARL Flash enables them to issue requests (service, work, and repair) and formally approve completed work.
  • Users have access to past requests and can track their status.
  • In a multi-service context, CARL Flash allows users to request additional services, such as a cleaning operation, ID badge, etc.
CMMS Software Screenshot
Expandable Chatbot
Chatbot Icon